Long-running technical problem receiving payments from buyers on eBay

anttreestudio
Contributor
Contributor

I have been having an issue with eBay giving all of my buyers an error message ("one or more sellers can't accept payments right now. Contact the sellers for help.") since the beginning of December, 2020.  This has happened with every bidder on every auction. When they attempt to checkout they receive that error.  There is no error code or other method to identify why they are getting this error.  I have contacted eBay support 18 times, including via text and phone.  I've spoken to a total of five supervisors, one technical support expert, and countless support agents.  I've been told this is an "urgent issue" and then later, a "priority issue". The last supervisor finally told me there was nothing they could find or do to fix the issue and that my "best and only" option would be to contact Paypal to have it fixed.  

 

Has anyone else had this experience? If so, what was the final outcome?  I would appreciate any and all advice on how to resolve this.

 

Thanks!

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1 REPLY 1

stanimir93
New Community Member

I have the same problem as well. Have you managed to find a solution?

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