Missing Refund
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Hello Everyone, I hope you're doing great,
I reached out to you guys because I'm having issues with a refund from Z2U Games, and received two days later that the exact amount paid was refunded to my paypal account, which is linked to my e-commerce bank card, but the problem is that my paypal wallet is empty, so is my bank account.
Please if anyone can help, would be lovely !
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If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/ma/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.

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