PLS. HELP re: Mastercard Refund

RenzelAnne
New Community Member
I send money using my mastercard, first it was successful then after a minute it was refunded. It says it is refunded to my mastercard but the amount did not reflect on my card. What to do?? 😭😭😭
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@RenzelAnne 

 

If you funded the original payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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RenzelAnne
New Community Member
Thank youuu!! 😞😞 I'm worried if where my money goes. Hoping to be reflected as soon as possible 😭
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