Refund not in my bank account, normally its automatic for ASOS.

[abbielouisegilb]

Normally, I receive refunds from ASOS and they are reflected in my PAYPAL account and then instantly visible in my BANK account.

This time, the refund is 'completed' but the amount is NOT in my bank account, several days later. Please can you help?

I can't raise a resolution because the transaction is 'complete'!! 

Thanks, 

Abbie 

[kernowlass]

@abbielouisegilb 

Bet it will go in today as its Monday, can be slower over weekends.

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/uk/smarthelp/article/FAQ1212