Refund on Amazon Payment

lwent
New Community Member

I recently purchased an item on Amazon with my Paypal Debit card. However, I canceled the order, yet the payment is still stuck as being paid and I cannot do anything on the information other than print the details. I have an authorization number from Amazon, and they told me to contact my bank, but the card is through paypal. What do I need to do to get my money back?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@lwent 

 

If you funded the original Paypal payment to the seller with a card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your card. Paypal say allow 30 days but I have never waited longer than a week for mine, however that varies country to country.




Advice is voluntary.
Kudos / Solution appreciated.
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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@lwent 

 

At amazon, it says refunds to debit cards will take up to 10 days.

 

You can check the status of your refund:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201819290


Kudos & Solved are greatly appreciated. 🙂
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