Refund pending

Mike0390
Contributor
Contributor
I was wondering if someone could help. I’ve refunded someone on eBay but it’s still pending in my account. Do anyone know how long this takes or why it is still pending after a few day? I don’t want the person to think I haven’t refunded the money. Thanks
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2 REPLIES 2

Nhat967
New Community Member

I am suffering the same way

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JD5261
PayPal Employee
PayPal Employee

Hi @Mike0390 and @Nhat967 

 

If you don’t have a balance on your PayPal account or was not sufficient to cover the amount that needs to be refunded, the entire refund will be issued from the primary bank account linked to your PayPal account. It usually takes 3 to 5 business days for bank payments to complete and become available in your buyer’s PayPal account. 

For more information, please see Common questions about issuing refunds and troubleshooting tips 

 

I hope this information helps! Have a nice day. 

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