Refund to an invalid credit card

[zimmermann2050]

hi, 

I bought something online and the product was not as described. The seller will give me a full refund. However, I paid with a credit card which is cancelled at the end of June. That means my refund will be rejected by the bank of the credit card and they will charge me 10 or 20 € just for transfering the money back. Does anybody have a similar experience? or a better solution?

Many thanks for your answer in advance. 

BR, 

Sandra 

[PayPal_Intars]

Hi @zimmermann2050,

Welcome to the community forum and thanks for posting.

Due to banking regulations a refund of a payment must be sent to the card from which the payment originated. Even when it has been cancelled or has expired, the refund is returned to your card and will be handled by your card issuer.

To receive your refund, please contact your card issuer and ask them to locate the refunded amount and to deposit it in the account of your credit card.

We make every effort to ensure that refunds to cards are processed in a timely manner. Most refunds will be visible for your card issuer within 2-5 business days; however it might take up to 30 business days for the refund to be fully processed by your card issuer. I recommend that you contact your card issuer once 30 days have passed, to confirm that you have received your refund.

-Intars