Refund

zhanli
New Community Member

Hi all! I recently made a return of my chair from SecretLab and request for a refund from them. From the original purchase transaction from PayPal Activity page was written as refunded and the Refund transaction was on the 5th of August 2021 but I still never receive the fund yet in my bank account. I made the purchase with my debit card! May I know roughly how long I will receive my refund back? 

 

Attachment below is my Paypal Activity for your reference. 

zhanli_0-1628470237699.png

Thank you and have a nice day. Stay safe

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@zhanli 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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