Trying to cash my stimulus paper check but I keep getting a error message.

Phoenix09211
Contributor
Contributor

"Sorry about the wait, we're having trouble completing your request right now. Please try again shortly, and if it persists let us know"

 

At first I was able to send them pictures of my check in the app, but after I received the e-mail that instructed me to write "void" on my check, the app stopped working, and since I couldn't complete the final step, they denied me of cashing my check.

 

 

Is anyone else having this problem? I've been getting this error message for about 4 hours now... Feeling a bit frustrated.

 

Why am I getting this error message?

 

Are the servers overloaded, or did I get locked out somehow?

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1 REPLY 1

kay1o
New Community Member

did you find a solution? now i have a voided check and no one to help me b/c everything is shut down.

 

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