Unrecognized paypal (POS) transaction on my bank statement

[AljazTajhman]

Hello,

I'm seeking help, due to a strange transaction that occurred on my bank statement.

I don't remember authorizing this and there is no such thing under my automatic payments. It's also very strange that I don't see these transactions under my PayPal activities.

Can please someone give me any info about what can it be or if there is any way to get my money back. Thank you!

[kernowlass · Accepted solution]

@AljazTajhman 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.