email confirmation of transaction

Niccio
New Community Member

I have made a transaction 5 days ago but although it is appearing on my Paypal account I have not had email confirmation of it going through. 

The payment has not been deducted from my linked bank account or back up credit card

 

should I be worried?

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Niccio

 

What country are you in?

What does it say next to the transaction in your paypal account............

 

pending / unclaimed.

pending / unclaimed iwth a cancel option.

pending.

sent / completed.

uncleared.


Advice is voluntary.
Kudos / Solution appreciated.
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Niccio
New Community Member

It says none of those things. It has the usual minus sign indicating that the payment has gone through. It is a pre approved payment with Sony for a year subscription

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