i see many posts about "Can't find my refund" - results 9,000

ZeroError
New Community Member

Time to solve this matter for good, as I have the same problem with many lost refund,  my Bank say the did not get the refund

and the seller says that he refund. 

I see the best solution is, any refund payment should stay in PayPal wallet for future use, this way the seller or my Bank can't lie.

 

Thank you

 

 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ZeroError 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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