(invalid client_id or redirect_uri)

arattin
New Community Member

Attempted to make payment received this message: Looks like this action is not supported. Please return and report this error so that we can support it in the future. (invalid client_id or redirect_uri). Can you offer assistance?

Login to Me Too
10 REPLIES 10

RWB2018
Contributor
Contributor

I also have this problem after the Windows update on 9th April 2019 whilst trying to pay for an Ebay item whist running under CHROME. When I logged out and logged in via EDGE it worked OK. I am looking forward to a explanation as to why we are getting this error.

Login to Me Too

Anonymous_User
Not applicable

Listen I have had the same problem if you are using google chrome go to where the lock is, where it says Paypal.Inc (US) where you type in the address

click on it and go to where it says cookies click REMOVE and remove all the cookies and then try to go to the PayPal site again it should work now cause that's what I did and it's working great now. please lemeno if it works for you

Ciao

Frank

Login to Me Too

RWB2018
Contributor
Contributor

Tried that. Cleared all cookies etc. Closed Chrome. Reloaded Chrome and all is now well. Thank You

Login to Me Too

Gunnarwestholm
Contributor
Contributor
I'm using the PayPal app so clearing in Chrome did not help. However after reinstalling the app it works fine again
Login to Me Too

Pmjay
Contributor
Contributor

Clear cookies from Paypal in your browser settings. May also have to clear from your buying site eg Ebay. You do not have to clear cookies from all sites (although it wouyldnt cause any harm if you did), just the ones you were using when you encountered the problem

Login to Me Too

ksibert
New Community Member

I also encountered the same (invalid client_id or redirect_uri) while attempting a transaction with ebay using edge.  it worked the other day and not now today. please advise 

Login to Me Too

matheson302
New Community Member

Also experiencing this since 09-April-2019 on MacOS Mojave 10.14.4 using Safari 12.1 browser when attempting an eBay purchase.  Was successful using PayPal on eBay with MS Edge browser version 44.17763.1.0 (MS Edge HTML 18.17763) running on Windows 10 Build 1809 via Parallels VM.  Have not installed MS update for 09-Apr (KB4493509).

Login to Me Too

Gunnarwestholm
Contributor
Contributor
Same Problem here trying to pay on eBay on my Moto Android 8.1.0 latest update. Any suggestions?
Login to Me Too

Anonymous_User
Not applicable

Listen I have had the same problem if you are using google chrome go to where the lock is, where it says Paypal.Inc (US) where you type in the address

click on it and go to where it says cookies click REMOVE and remove all the cookies and then try to go to the PayPal site again it should work now cause that's what I did and it's working great now. please lemeno if it works for you

Ciao

Frank

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.