"This transaction has been declined to comply with international regulations"
LeahMF
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Posted on
Oct-02-2020
12:33 AM
Hi,
Our long term client is getting an error when paying us. This is our first time encountering such an error. Payment is being made from AUS to PHL (Philippines). We tried canceling our invoice & re-sending but the same error message. Can someone help us, please?
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5 REPLIES 5
RebootSupply
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Oct-02-2020
03:58 AM
Me too. I got send an invoice from a supplier in Japan. Tried to pay it but got this error. I am in Australia also.
LeahMF
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Oct-02-2020
11:07 AM
I tried calling Paypal customer service but due to the high volume of calls, they don't assist this type of concern over the phone. We can only send them a message. I hope someone could give us an answer.
MITAKE
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Oct-02-2020
07:47 PM
I had this problem and fixed it by going to my Account Summary page and Confirmed my identity. Apparently from time to time they block a payment to confirm the Account owner. PAYPAL INFO - If you’re experiencing issues using some of your account functionality, like withdrawing or using funds, sending money or adding funds to your account it’s likely we need you to confirm your identity. To do this, please log into your account and follow the notification icons, or visit Confirm Your Identity page to resolve.
COOPERVENTURES
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Oct-07-2020
12:47 PM
Skein
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Oct-26-2020
02:56 PM
Same issue with us, we are also located in Australia. Our account is fully verified. Our customers payments are being declined when checking out through our website and when paying PayPal invoices.

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