screen goes white when i want to checkout a payment.
amohteshem
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Posted on
Sep-09-2021
07:02 AM
guys i need help understand why the screen goes white when i want to checkout a payment. the option "pay now" appears as the page is loading but disappears once its loaded and the page goes white and there's no options to select. Thanks guys
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Sep-14-2021
07:28 AM
Hi @amohteshem,
Welcome to the community and thank you for your post.
I am sorry to hear that you are having issues sending this payment. I would recommend you to use a different device, use a different browser, and clear cache and cookies. If the issue is persisting, please attempt again in the next 72 hours.
I hope this helps.
Chiara
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