Can I cancel a pending payment by freezing my debit card?

pooh2020
New Community Member

I got scammed by a website and bought a product as a guest on PayPal. When I realized it was a scam I checked my bank account and it said the payment was pending so I froze my debit card while it was still pending. Will the money still go through? Can I still get a refund? 

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1 REPLY 1

MTS_Chiranjeevi
Moderator
Moderator

Hi @pooh2020,

 

We apologize for any inconvenience.

 

I request to please follow the steps provided in the below guide link to resolve your issue.

 

https://www.paypal.com/us/smarthelp/article/why-is-the-payment-i-sent-pending-what-if-i-decide-to-ca...

 

Sincerely,

Chiranjeevi L

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