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PayPa1 <removed>Sent me a pdf saying my money is on hold and will only be released if the shipment tracking number is sent ?? Is this spam or fake. Does paypal hold my money for a shipment tracking number????
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Hi @Ruben063,
Welcome to the PayPal community. When you receive a payment on your PayPal account we may hold the funds for a number of different reasons however you will be able to see this payment on your PayPal account even if it is on hold. If you are not seeing the payment in your PayPal account then you have not yet received a payment. Please do not ship out your item unless you can see that payment on your PayPal account. I have edited your post to remove the email address you shared to comply with forum guidelines however I have reviewed it and I can confirm that it is not a PayPal email address.
I hope this helps and reaches you in time,
Paula

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Hi @Ruben063,
Welcome to the PayPal community. When you receive a payment on your PayPal account we may hold the funds for a number of different reasons however you will be able to see this payment on your PayPal account even if it is on hold. If you are not seeing the payment in your PayPal account then you have not yet received a payment. Please do not ship out your item unless you can see that payment on your PayPal account. I have edited your post to remove the email address you shared to comply with forum guidelines however I have reviewed it and I can confirm that it is not a PayPal email address.
I hope this helps and reaches you in time,
Paula
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