How to check if a transaction is legitimate

pz45
Contributor
Contributor

How do I find out if this was a genuine transaction? I cant find it on my activities pages.Dec 22[Removed. Phone #s not permitted]PST
Transaction ID: O-87T987289S377905L 

 

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2 REPLIES 2

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@pz45 

 

Call customer service to verify it but I have to say that I have never come across a transaction ID number with a dash in it.

 

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

 

Or contact via social media:

Facebook (AU): https://www.facebook.com/paypalau/

Twitter (AU): @AskPayPalAU

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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pz45
Contributor
Contributor

Thank  you. I feel uneasy as I am a heavy user of Paypal.

My husband did place an order with ASOS.

I paid by PayPal using my account. Got an email saying I have done this.

No order arrived after 6 weeks. Cant find it in my transaction history???

All I have is the  email.

Thanks for your help.

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