I’ve been scammed on depop

[Joe89]

On the first of November I decided to spend £90 on a pair of shoes on depop, managed to have a long conversation with the seller about the condition of the shoes and when he would post them, I then asked how he’d like me to pay. He said if I did it through Depop I’d have to pay £100 as they take 10% of the sale, but if I did it on PayPal it would be £90, I took the smaller number, he sent me his name, number and email address and told me he’d post the shoes the following Thursday. Days passed and then hadn’t arrived so I spoke to him and he said he’d sent them. I’ve had no response since the And I’ve sent at least 15 messages and he’s ignored every single one.And that was a almost a month ago, is there a way I can get my money back?

[kernowlass]

@Joe89

As long as you DIDN'T use the friends / family option then you would have buyer protection so.............

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. We'll review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2.Near the bottom of the page, under 'More about your account', click Resolve a problem in our Resolution Centre.
3.Click Dispute a Transaction.
4.Select the button beside the transaction you want to dispute, then click Continue.
5.Select ‘Item dispute’, click Continue and follow the on-screen instructions.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

https://www.paypal.com/webapps/mpp/first-dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.