PayPal Confirmation Text - Error 28?

[JAY81UK]

Hi, I need to reply to Paypal confirming a transaction, but I keep getting an error when replying.

Apparently it is because Sky don't accept replies to short codes. The order has completed, but the text does say reply needed.

Thanks

[PayPal_Randy]

@JAY81UK,

I recommend contacting our customer service teams for further assistance if you're still seeing this issue on your end.  You can click 'Contact Us' at the bottom of any of our pages to get a phone number to reach us at, or you can contact us on Twitter (https://twitter.com/askpaypal) or Facebook (https://www.facebook.com/PayPal). We would be happy to take a look at what options might be available to you.

- Randy