Paying for a flight on Ryanair

Momtallica
Contributor
Contributor

I am having trouble paying for a flight with Ryanair.  I have been unable to use a credit card directly through their website, so I tried using Paypal.  I had previously purchased flights from them using Paypal without any problems.  The payment didn't go through on the ryan air site, so tried different browsers/computers with no luck.  Later I saw 5 pending payments on my paypal site saying they are under review as it looked as though I was purchasing prhibited items according to the US govt.???  I had my paypal account restricted until I answered their questions, one as to what I was trying to purchase and 2 times I was asked for my husbands birthdate (who will be travelling with me as with the previous flight purchases).  My account is no longer frozen and 4 of the transactions were reversed.  The 5th one is still pending, no booking on Ryanair shows up and according to paypal I cannot attempt another payment until this is resolved.  It has now been 2 days.  I will try and contact Ryanair in the morning if no luck overnight.  Has anyone else had difficulty paying for flights/ryanair???  It has been very frustrating and now may lose out on their black friday prices!  I have made purchases from Ryanair before and they have registered with paypal to receive payments.  Paypal will not respond to my question as to why the issue.

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3 REPLIES 3

JamesMrad
Contributor
Contributor

Hello, has paypal resolved ur problem ? thanks.

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Momtallica
Contributor
Contributor

I did eventually get all the money refunded.  They never were able to answer me as to why there was the issue.  

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JamesMrad
Contributor
Contributor

Good, I had the same situation now and I don't know who to contact, Ryan air or Paypal.

Anyway, the most important is that you got fully refunded.

Thanks a lot for your reply.

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