Payment To Merchant On Hold?

anismergi
New Community Member

I recently made a purchase of clothes on Yesstyle.com, and used my bank account, that's linked to my Paypal, to pay for everything. I purchased these clothes about a week ago now, and I checked my Paypal app and the payment that's supposed to be sent is still pending, even though the money has already been taken out of my bank account. On the order tracking on the Yes style website, it also says that the order is still on hold for "Paypal Verification". It has been a week. Orders with instant payment are supposed to be verified within 1-2 business days. I'm just wondering how much longer it'll take, or if there's anything that can be done to speed the process up? Otherwise, I have no idea how long until I get my order, or if I'll even get it. 

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@anismergi

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.