Send Check by Mail does not work and PayPal refuses to send me my money

[JOHNCROWELL]

I have been trying to get PayPal to send me the $300 I received for three days now. The check by mail button does not work - it cycles back to the summary page. Clearly a bug. I've tried on three different browsers (safari, Chrome and Firefox) and the app on two different devices. Same issue. PayPaul support has been less than useless. They keep promising to send me to a supervisor and have someone call me. Nothing has happened. Every few hours a new support person comes online and instructs me to have the check sent the way the system is supposed to work - it does not. I believe PayPal's inability or unwillingness to send me my money is a violation of federal banking laws. Has anyone else had this issue (I've read about some who have)? Has anyone else had luck escalating legal violations like this when PayPal is involved? And no, I'm not about to give them my banking information under any circumstances - this is not my first problem with PayPal.

[raychau2000]

SAME HERE!!!! <removed>!!!! How can they get away with this????

Problems like these are HUGE reasons why I won't give them by bank info. I cannot trust paypal

[sparksrd]

I have seen several users report this problem.  I tried to get help on chat - but the transaction does not appear in the chat menu to report the issue. I tweeted @paypalsupport on twitter - was told to send them Direct Message.  I was able to chat with a rep there.  I got the same story - about clear cache, try different browser.  Finally - the rep gave up and apologized for inconvenience - try later.  That was yesterday.  Other users on here have reported on this for at least two weeks.  One person suggested contacted attorney general in my state.  

[Anonymous_User]

Same.  Same.  Same.

[SavionGlover]

I have been trying to receive a check for 8 months. Customer support repeatedly gets confused and don't cancel or reissue the check. I suspect they're never even being sent out. I was able to get it "sent" 3 times now and it has probably been deactivated because it is broken. It's exhausting having to repeatedly engage them. I just want my money. Why is it locked in an account and can't be spent? Ebay and paypal used to be the best combination and now they've become the worst...