Sephora order cancelled

Niniven
Contributor
Contributor
I tried to buy on sephora, but it was cancelled. My transaction on paypal is on pending, so how long does it take to get my money back?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Niniven 

 

When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don't process that order and capture the pending payment then the pending status times out at 30 days post-payment.


Advice is voluntary.
Kudos / Solution appreciated.
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Niniven
Contributor
Contributor
Thanks for your answer, but it's not reaaly clear for me. Sephora processed payment in 1day, it's how they always do and they told me so too. So now why's the payment still on pending on paypal? And when 30days will expire it means that automatically I'll get my money back?
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