Twitch

[Rosi3r]

I recently changed my email address for my PayPal and I forgot to change it for my donation link on Twitch and whenever something that I got my first donation and it sent an email to my old email the head for PayPal how **bleep** how should I address this because it’s not sending through to the same PayPal even though the old emails on the same PayPal that the new emails on

[kernowlass]

@Rosi3r 

If its the old email address then if you still own it then 'add' it to your paypal account as you can have up to 8 on the 1 paypal account and the funds should show, if you have added it then DID YOU CONFIRM IT?

https://www.paypal.com/us/smarthelp/article/how-do-i-confirm-my-email-address-faq1485?app=searchAuto...

If the funds still won't show then.......

You need to contact your buyer(s) and ask them to see what it says in their paypal accounts either:
1. Pending / Unclaimed with a cancel option.
2. Pending / Unclaimed.
3 Completed.

If its:
Pending / Unclaimed with a cancel option.

Ask them to cancel the payment but tell them that it will take a few days to go back to their funding source. Then get them to use the "send money" > Goods/Services option and pay to your correct email address. 

Pending / Unclaimed.

If there is no cancel option then the buyer will get their money back automatically 30 days after paying.
Again they may not want to pay you again until they get their money back so you may need to cancel the transaction for them.

Completed.

If its completed then come back for more advice.
https://www.paypal.com/us/smarthelp/article/FAQ1467