We are not able to process your request. Please try again later.
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Everything has been normal and I've used Paypal for years. I haven't made any changes to my account in a while. Today suddenly when I try to log in, I get this message: "We are not able to process your request. Please try again later."
When I tried to log in via help-page, I was able to get in. After this, I tried out all the links in top navigation: "Summary" and "wallet "gives this error, "activity", "send & request" and "help" doesn't. This means that I'm able to send, request and withdraw money, but I can't top up to my Paypal account because this feature is located in the summary-page.
What can I do or is this something Paypal is going to solve on its own?
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Looks like I'm not alone with this. I hope we'll get some answer soon from someone - or they fix the error soon if it's indeed "Internal error" as the browser header says.
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Ah, and what I also noticed:
On that Internal error page in the top left corner there's one small checkbox. It does nothing.
Also, I checked my settings, and my time zone was completely wrong showing some pacific time zone of GMT-08:00 which is nonsense, because I'm in GMT+01:00 (or +2 because summer time? I don't know...) However, when I tried to set it correctly I found that it offers ONLY the GMT-08:00 option.
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When I try to log in I receive now this error message, but after this when I went back to the bookmarked PayPal home page, then noticed I'm logged in, but when I click "My PayPal" button it says again "we are not able to process your request. Please try again later."
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This worked for me. After searching through every forum post, clicking on this link solved it. Paypal needs to rethink their main web design as well as the forum design.
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