How to change Organization Name when doing a Donation Campaign (there's no drop-down)

SarongGoddess
Contributor
Contributor

How to change Organization Name when doing a Donation Campaign (there's no drop-down) in my Paypal BUSINESS account.
It just gives my personal name & I'm setting the campaign up for a dog rescue center I have an email on with Paypal.
HELP!!!

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3 REPLIES 3

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@SarongGoddess 

 

Doesn’t let you. Doesn’t even let you change organization name when you create the donation campaign in the first place. It does net you add/edit Campaign title.

 

May be you have to go edit your business name (if you used your personal name as business name) in the business information settings on the Account Settings page.

 


Kudos & Solved are greatly appreciated. 🙂
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SarongGoddess
Contributor
Contributor

I'll try that but this is not my business - I'm helping a non-profit

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PayPal_JonK
Moderator
Moderator

Hi everyone! Thanks for visiting PayPal's Community Forum. Thank you @sharpiemarker for all your help and expertise you lend to our customers. We greatly appreciate it. 

 

@SarongGoddess, Thank you for your interest in collecting donations for a rescue center. You normally wouldn't want to change or update your account information while collecting donations or fundraising for another group or charity. However, if you have a Personal PayPal account, you can set up a Fundraiser on your account to collect donations for yourself, another person, group, or charity. 

 

Otherwise, it's normally best that payments - even donations - are accepted through the center's / non-profit's PayPal account. If the rescue doesn't have a PayPal account setup yet, I'd recommend having them setup a Business account with PayPal and use the following resource to Accept donations.

 

I hope that helps. Best wishes and good luck!

 

 - Jon K


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