Somehow not eligible for £5 reward even though I am?

izumea
New Community Member
We seem to be having some trouble. You may have claimed this offer already or are not eligible for this promotion. I’ve been given this invitation for a free £5 and I am eligible for it, yet its not letting me have the reward. Just confused, seeing if anyone knows how to resolve.
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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @izumea,

 

Welcome to our community forum and thank you for your post!

 

I understand how concerning this can be! In this situation, your best option would be to contacting our support team by clicking the "Contact us" option at the bottom of PayPal page. 

 

I hope this information helps!

 

Bindu

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