Why Can No Longer Get a PayPal Key?

[KelvinM40]

For months I’ve been successfully using PayPal keys to buy things online using the virtual MasterCard number associated with my PayPal key.  Occasionally I would delete the key after using it with a merchant that I don’t trust and then apply for a new one.  This always worked before, but after the last time that I deleted the key the option to get a new one disappeared from my account and when I use the direct link to sign up for a PayPal key that is in the “Help” section I get a message saying that the feature is “coming soon”.  I’ve done all the “wild goose chase” things that PayPal support will usually say to do when a problem arises – clear the cache, try logging on from other devices, use a VPN, don’t use a VPN, etc.  but not dice.  Is this a known issue, and is there any way that I can restore this feature?

[KelvinM40]

If the PP Debit card pulled money from your credit card when you have a zero balance in your PP account the way that a PayPal Key did then it might be an adequate replacement.  But, if I understand it correctly, the PP Debit card only works if you have a cash balance in your PP account sufficient to cover the purchase.

[JimBob99]

Thanks Kelvin!

That would be too hard for me to manage.

Some of the Citi Bank CCs have the virtual acct. feature I'll be heading over there ...

[R_Marvin · Accepted solution]

PP's policy update page confirms the removal of the PP key product.  see: 
https://www.paypal.com/us/webapps/mpp/ua/upcoming-policies-full

"

Amendments to the PayPal Key Terms and Conditions
Effective: June 17, 2022, we are:

• Removing any PayPal Key references that are no longer applicable, including retiring the agreement, because we have discontinued the PayPal Key feature.

[BillsBayou]

Just cancelled a purchase because the PP Key is no longer available. I do NOT need another credit/debit card.

The good news, I'll no longer be using PayPal Credit. I really shouldn't be buying on credit anyway.  I'll just put off my purchase until I actually have the funds.  Then I won't have to use PayPal for pretty much anything.

I guess this is what they want us to do.

[missk2]

The MAIN reason I use PayPal Key is to "mask" my real CC and Debit card.

I think PayPal just wants us all to have "their" debit / credit cards.

I am gonna publicize this and let PayPal know how upset I am that they are discontinuing the PayPal Key.

Absolutely ludicrous of them to do so.

And "of course" the e-mail won't tell you the REASON for the discontinuation.

I also am a PayPal user of over 10 years;;   not a good way to keep and maintain your "core" customers 

   and users!

THE MAIN REASON I USE PAY PAL IS TO LINK TO MY PHYSICAL ACCOUNTS and not have to keep

entering all my financial info each and every time that I purchase something.

I hope this forum tells PayPal  how disappointed we are.

Just my humble venting and opinion.

Thanks!

[TwinSteel]

I agree Miss...

That's the same reason I use my Virtual Card for some things, and not for others.

I've been with PP for about half as long as you, and the VPP (as I call it) was an awesome feature !

But as someone else here mentioned, there are other DCard issuers that DO have a virtual card.

And I especially enjoy AmEx and the ability to create Goal sub-accounts and move money around for budgeting, yet another reason why the VPP came in handy as I could know at a glance by which account it was, the KeyCard or the HardCard # the general purpose of the purchase.

Personally, I would like to see the KeyCard Stay!    And I was looking forward to the "Savings" feature (IF it ever happens), and it would be nice to be able to set aside portions of  the PP Balance to sub-accounts ('Envelopes') that are NOT publicly accessible for purposes of budgeting...

Thanks or your comment!

I'm sure there are MANY thinking the same thing...

Bruce

[JimBob99]

My solution has been to get an Apple Credit card.

The wallet feature is great and I can rotate to a new virtual card number instantly.

I should have done this years ago it is superior.

Thanks for the motivation PayPal!