Why is PayPal Credit down?

[pastchief8]

Anyone else getting a blank window in both the app and through a web browser?

[denamy1]

Trying to make a Paypal credit payment. All I get is a blank window! You would think PayPal would have an announcement for people!

[PayPal_JonK]

Hello @pastchief8, @denamy1, and everyone

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues making a PayPal Credit payment. I can understand how concerning this can be. If clearing your browser's cache, cookies, and history doesn't fix the issue, we normally recommend reaching out to PayPal Credit's Customer Support for further assistance. 

I hope they're able to help you make that payment. Best wishes!

 - Jon K

[dperricone]

It doesn't matter what browser or device I use. I even tried the app. Yes, I cleared the cache. Yes, I "whitelisted" www.paypal.com in the ad blocker (although that should not be necessary even if it worked). T

[ARCreation]

i can not pay paypal credit online. Every time i go to make a payment it takes me to the screen saying retrieving your information then just stays on a white blank screen. have tried on several devices and browsers ,any help be great.

[ScoobyDioux]

Seems to be a technical issue.

Its not you.

Paypal just has poor customer service regarding technical support

[ScoobyDioux]

PayPal Status Page (paypal-status.com)

[Abird80]

Same, app is not working either.