Ebay no longer allowing Pay-in-4

QuietBrowser
Contributor
Contributor

I recently attempted to make some purchases on Ebay. I successfully checked out one item using the pay-in-4 item, and all double-checks on my Paypal account show that the transaction has been lodged successfully. I opened several other potential items I was interested in and went to the Checkout area to see what their differing pay-in-4 values were so I could judge which one(s) I might choose to purchase this fortnight. Suddenly, as I moved between the different tabs, one of them displayed a message, which went by so fast I don't remember what the text was for it - something about an error connecting, I think? Since then, all Ebay items with paypal option only offer the standard full price single deposit method for checking out. Does anyone know what error I might have triggered, and how I might restore the pay-in-4 function?

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14 REPLIES 14

jmh31
Contributor
Contributor

@mgnm45 It's probably a bot, then.

 

I have a problem with Pay in 4x: in spite of PayPal advertising it, it doesn't seem to exist. I've tried to use it on 2 separate sites this year and both times the payment was accepted by PayPal on their site as being in 4 installments.

 

The entire amount was then debited in one go from my bank account. I complained and got a standard "take it  up with your seller" brush-off.

 

This is called misleading advertising. I don't think PayPal want our custom.

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PayPal__Jyoti
Moderator
Moderator

Hello @jmh31      
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your concern on not being able to use the Pay in 4 option. Please refer to this article to get a better understanding of PayPal Pay in 4 option. You can reach out to our customer support team to know what can be done next or to get an better understanding of the possible solution to the issue raised. Please reach out to the Support Team by clicking the contact us option at the bottom of PayPal page.
Hope this information helps,
Jyoti
If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.

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jmh31
Contributor
Contributor

Hello @PayPal__Jyoti 

Thank you for your copypasta. Your knee-jerk "please read this" was of course irrelevant to my problem. If yoiu'd been a real person who'd read my post, you would have understood this.

 

If I had already had an appropriate reply from Support, I wouldn't have had to post here. PayPal automatically assumes all problem's are Somebody Else's Fault. So that settles it. I'm deleting my PayPal account, as obviously the company doesn't give a damn about its customers.

 

Begging for kudos is not the way to go, either.

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I recently had this same problem, and found a solution.  By selecting PayPal Credit at the bottom of the payment method list, it will take you to PayPal directly, where you can select Pay in 4 as well as other options.

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ypkXiong
New Community Member

Yup! Just did it and it works! Was able to select Pay-in-4 and have no issues since I always finish paying them off. Thanks!

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