Hello @Charinyl,
Welcome to our community forum and thank you for your post!
I am happy to help you with your inquiry regarding KYC! For regulatory reasons, we need to confirm our customer’s personal details (such as your name, address, and date of birth) or business information. Please refer our article to confirm your information here. You can upload your documents to your account through the PayPal website quickly and easily in our Resolution Center.
I hope this information helps!
Bindu
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