I can't find any way to get a QR code for my Seller Profile (NOT my Personal Profile)

heathallyn
Contributor
Contributor

Under my Personal Profile I have a "Seller Profile" setup with a different name. I can't find any way to get a QR code to pay that profile. I can only seem to download QR codes for my Personal Profile even though there are help articles that state you can get QR codes for Seller Profiles as well. Is this outdated information? Thanks!

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4 REPLIES 4

PayPal_Ayesha
Moderator
Moderator

Hello @heathallyn,
 

Welcome to PayPal Community Forum and thank you for posting!
 

I understand your concern about getting QR code to your business account. I would recommend you to login to your PayPal Business account and then generate the QR code, by following the steps mentioned in this Help Center Article. If you face any issues, please reach out to PayPal Customer Support Team through the available contact options on our website.
 

Regards,
Ayesha 


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heathallyn
Contributor
Contributor

I can only generate a QR for my "Personal" profile and not my "Seller" profile.

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PayPal_Ayesha
Moderator
Moderator

Hi @heathallyn,

 

Welcome back!

 

You don't need to open a separate PayPal account. You can use your existing Personal PayPal account to create a Seller Profile. When you create a Seller Profile, you’ll have 1 main account and a Seller Profile. At this time, PayPal offers Seller Profiles to existing users who have accepted Goods & Services transactions. For eligible customers, you’ll see the feature available to you on the PayPal app. If this feature is unavailable to you, check back in with us in the coming months. You can access your QR code in your seller profile and use it to get paid. Refer to this help center article for more information on QR codes. For further assistance, you may reach out to our PayPal Customer Support Team through the available contact options on our website.

 

Regards,

Ayesha


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heathallyn
Contributor
Contributor

Yes. I HAVE created a Seller profile but there is only one QR code option and it's under the main Personal profile. If you go into the Seller profile there is no QR code option. 

The only QR code option I can find is by tapping the scan button right next to the profile picture, then  "Get Paid" and that generates the QR code for the main "Personal" account.

 

If you tap the profile picture, then the Seller Profile, it just shows your Seller profile with no option to get a QR code for the seller profile.

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