Mobile App Bug

[RaphG]

Hi, when I connect to the app on my mobile, the app closes directly after login. How to resolve that bug please?

[kernowlass]

@RaphG 

Try updating the app or reinstalling it.

Its a phone/app issue not a paypal issue.

[RaphG]

Already did that. Still bugging.

[PayPal_Ayesha]

Hi RaphG,

Welcome and thank you for posting on PayPal Community Forum!

I am sorry to know that you're having issues with mobile app. Thank you for getting this to our attention! This is something that others have also reported and our Concerned team is investigating and trying to fix it as soon as possible. For this situation, you can contact PayPal Customer Support so that they can take down your specific account information specific to your account and add it to the records so that our technicians can look into it and resolve the issue. Kindly do not hesitate to reach out to Customer Support by sending a DM on Twitter or Instagram or a PM on Facebook. Support may also be reached by clicking 'Contact' at the bottom of any PayPal webpage. 

Regards,
Ayesha