Online payment for pay in 3 is showing an old billing address and won't let me change it.

[mrcrowley666]

When trying to make an online purchase using PayPal pay in 3 it shows an old billing address where I no longer live. This address is no longer registered in my account settings. I try to edit the address to my current one (matched with the one registered in my PayPal account), but it won't accept it saying address cannot be found.

No matter how many times I cancel the payment and restart, it still shows my old billing address. and errors when I enter the correct one.

Why is PayPal trying to use and old deregistered address on my payments???

[PayPal_Ajay1]

Hello @mrcrowley666  
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your query about updating your residence on your PayPal account. Kindly refer to this article which will help in updating your address https://www.paypal.com/us/cshelp/article/how-do-i-add-change-or-remove-a-street-address-on-my-paypal... Please get in touch with our support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team www.paypal.com/cshelp/article/help378 .
Hope this information helps,
Ajay
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