Ordered Gift Card Through PayPal Store and Didn't Get Code

[JaSamFan88]

This afternoon I bought a Google Play Store gift card from the PayPal store. 2 hours later, I got 3 emails. One confirmation, one receipt, and one that was supposed to have my order number and claim code. The third email had my order number but no claim code. I looked all over the third email and there was no gift card or claim code. What do I do? Who do I reach out to? I want a refund of my $25.

[PayPal_Bindu]

Hello @JaSamFan88 

Welcome back to the PayPal Community and thanks for your post!

Sorry to hear that you've not received the claim code to redeem your gift card. I recommend you to read the retailer's terms and conditions for the step to redeem the gift card. PayPal don’t control how and where digital gift cards can be redeemed. For any additional assistance assistance concerning PayPal Gifts, please contact the support team here. 

Best wishes,

Bindu