Pay in 4 saying 'incorrect billing address' even if correct on bank statement and PayPal account

[SchnorraGunef]

Hi there,

• Issue applies to PAY IN 4 option only
• Pay in 4 plan gets approved, but fails as system claims it can't 'find billing address'
• Billing address for card MATCHES credit card statement address
• Payin4 doesn't SAVE address, rather transaction fails.
• You can only pay in full, but that's not the desired outcome.
• This has gone on for TWO WEEKS. Still no resolution.
• PayPal say 'engineers are working on it'.. Two weeks? whoah!

[SchnorraGunef]

Just an FYI for all the other sufferers from the Payin4/Paypal con:

• I paid off my Payin4 plans and REMOVED both payment methods
• I added BOTH payment methods and 'home address' against my BANK statement address
• BOTH addresses MATCHED what was on PayPal!!!
• Payin4 STILL has 'cannot find address' problem on checkout
• FIX THE PROBLEM PAYPAL THIS IS BEYOND PATHETIC IT's CRIMINAL RUSSIAN-HACKED STANDARD CRAP TECH!!

[PayPal_Ajay1]

Hello @SchnorraGunef  ,

Thanks for visiting PayPal's Community Forum.

We are sorry to hear about the issue you are facing while utilizing the Pay in 4 options while making purchases through PayPal. Pay in 4 eligibility will vary by merchant and individual shopping experience. The Pay in 4 checkout option will be displayed if the option is available for the specific merchant as well as the transaction amount and type. Keep in mind, not all goods and services are eligible. If for some reason the items in your cart are not eligible for Pay in 4, the offer will not be available. Request you to kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page. If your unable to login into your PayPal account do reach us via phone and kindly select "Call us as Guest".

Hope this helps you! If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.


Warm Regards,
Ajay

[SchnorraGunef]

Thank you, you stupid A.I bot. Have you even read the theead. I called customer support TWICE! I posted on here because stupid customer support would not give me an ETA for a fix. THERE IS A PROBLEM AND IT IS WITH PAYPAL. Every single item I have tried is 'Payin4' enabled. Now ppease fix the problem on your platform. You can see this problem is not just happening to me, but to mant other users. Some people were provided with a workaround, but it still didnt work. Read my f$cking previpus ppst and dont be some patronising and HELP THE F$CK1NG CUSTOMER AND STOP.WITH THE DEFLECTIONS AND LIES!!

[SchnorraGunef]

Read the thread. Custo.er service was xalled. Twice. I tried every workaround. Fix the problem.

[alexc1510]

I live in Australia and am having the exact same problem. How incredibly frustrating!

[SchnorraGunef]

and what have you done to resolve it? Did you get any meaningful assistance from PayPal. they still haven't fixed mine, nor given me an ETA for a fix!! Very frustrating when trying to order stuff for overseas. I switch to 'AfterPay' for Aussie sales. Maybe this is part of the TRUMP/MUSK TARRIF INSANITY AND INCOMPETENCE?

[bushidogi]

Still not fixed.  I have a feeling everything will be magically fixed after the black friday sales.

[neha03]

I am having the same issue and was told it is a technical error on their end. But when you go to pay as per normal the details are fine. 

What is even more strange is PayPal has released a promotion to win up to $400 till the 9th of December for using PayPal Pay in 4 option and it does not even work. What is the point of having the promotion if they are having 'technical difficulties'.

Watch it magically start working as per normal after the 9th of December. 

[harleyman20]

OK Ive had enough of this PayPal, I just tried purchasing from a store I have been buying stuff from for all of this year using your pay in four and your stupid error came up. Lucky enough for me they use Afterpay. So long incompetence.

[SchnorraGunef]

AfterPay only works for Aussie services, most of the services I used are based on Shopify, which does not have AfterPay. So PayPal has the monopoly, but will not provide the service. HOW GOOD IS STEROID CAPITALISM AND TRUMPIAN TECHNO-FEUDALISM!! ???? WHERE ARE THE CONSUMER RIGHTS??? OR AT THE LEAST,'SERVICE' AND THESE 'THINGS' GO ON ABOUT COMMUNISM BEING CRAP!