PayPal Giving Fund question

Jefty735
New Community Member

FB not recognizing that my nonprofit HAS a PayPal Giving Fund account. Won't recognize my EIN. Suggestions?

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2 REPLIES 2

PayPal_Meghan
Moderator
Moderator

Hello @Jefty735

Thanks for joining the PayPal Community Forum; welcome! 

I'm sorry to hear that you're unable to add your EIN and connect your PayPal Giving Fund account to Facebook. I found this Help Center article that you may find useful: How do I know if my charity is enrolled with PayPal Giving Fund? Regarding setting up your EIN, I suggest reaching out to Customer Support by selecting 'Contact' at the bottom of any PayPal page. 

I hope you're able to connect the two soon! 

- Meghan


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pptn123
New Community Member

I am experiencing the same (very frustrating) issue. Were you able to find a fix?

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