Please help uninstall the PP Honey extension on iOs Safari

AydenBremner
Contributor
Contributor

I’m a satisfied PayPal user, for years, generally happy with it. Very useful. Problem is I was encouraged to install the Honey extension on Safari e and now I’m not seeing any way to remove it in PP or my phone settings. Please assist

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10 REPLIES 10

PayPal_Bindu
Moderator
Moderator

Hello @AydenBremner,

 

Welcome to our community forum and thanks for posting here!

 

I understand that you're looking to uninstall the Honey browser extension. The steps to remove the Honey browser extension depending on which browser you're using and the device can be found here.

 

I hope this information helps you!

Bindu

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LT057
New Community Member

I want to remove it from safari on iPad

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ScudB
New Community Member

The link you provided is irrelevant since it's about removing the extension from desktop browsers, while the OP explicitly says that he wants to remove the iOS extension.

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T-CO
Contributor
Contributor
I’m not sure what the original intention was behind question was, but I came here trying to remove Honey pop ups on all my devices. I appreciate the advice for the desktop extension, but had to go to a different website to figure out how to remove from my iPhone. For anyone with the same issue, I went to Settings, Safari, and then Extensions. Was able to delete PayPal Honey there.
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RandomNumber
Contributor
Contributor

No, he wants to know (and so do I) how to remove the extension from  iOS.

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mjba601
Contributor
Contributor

When I follow the steps above, I get the error message...

 

The item “PayPal Honey” can’t be moved to the Trash because some of its extensions are in use."

 

I would like to get rid of this annoying extension and I cannot. 

 

Olease assist?

 

Thank you

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RandomNumber
Contributor
Contributor

I figured it out.   

1. Delete the Paypal app.

2. Use the website to access Paypal.

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Wwwwwarrrr
New Community Member
This worked for me. Shame I had to delete the app. At least I don’t use it much.
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mjba601
Contributor
Contributor

There isn't a PayPal app on my Mac desktop. I want to remove Honey extension from my Mac desktop and the little sucker won't go away no matter what I try.

 

I keep getting an error message that states that the extension is in use somewhere unbeknownst to me!

 

Deleting the app isn't an option on the Mac PC.

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