Temu automatic payment

Cymrulady
Contributor
Contributor
Hi, I just placed an order on Temu and wanted to use the PayPal Payin3 feature but it just went through automatically and took the whole amount! How can I stop this in future and is there a way I can still split the payment into 3 via PayPal please? Thank you.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cymrulady 

 

If its not shown as available during checkout then you can't use it unfortunately.

 

https://www.paypal.com/uk/cshelp/article/what-is-pay-in-3--help463

 

Pay in 3 is not available for certain merchants and goods. We may also decide not to offer Pay in 3 as a payment option in certain circumstances, such as where data we hold suggests you may not be eligible or where our checks suggest an increased risk of fraud. The checks we run are with an external credit reference agency. This search will only be visible to you and will not affect your credit score.


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Cymrulady 

 

Was the pay in 3 option available on checkout and if so did you select it during the payment process?


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Cymrulady
Contributor
Contributor
No, there was no option. The payment was taken in full with one click when I pressed 'Checkout'.
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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Cymrulady 

 

If its not shown as available during checkout then you can't use it unfortunately.

 

https://www.paypal.com/uk/cshelp/article/what-is-pay-in-3--help463

 

Pay in 3 is not available for certain merchants and goods. We may also decide not to offer Pay in 3 as a payment option in certain circumstances, such as where data we hold suggests you may not be eligible or where our checks suggest an increased risk of fraud. The checks we run are with an external credit reference agency. This search will only be visible to you and will not affect your credit score.


Advice is voluntary.
Kudos / Solution appreciated.
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