Entropay problen

MaddDogg24
New Community Member
I completed a survey for £10, and when I received my email to activate the voucher the link didn't work. Then I was told by Entropay that the link has now expired. I've contacted both PayPal and Entropay. PayPal gave me a bizarre generic email telling me how to change my password and entropay said that PayPal need to sort it but I don't know how or where to contact PayPal to get this re issued?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@MaddDogg24

 



Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.

OR

have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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