ive had a couple of invoice requests from my hermes previuosly. they have said the parcel weight is too heavy but have never provivded evidence so ive cancelled the invoice. ive just got another invoice. but this time there is no cancel option. ive asked them to provide proof the parcel is over the limit. but they dont have any. so im not paying. i rwalise the invoice can just sit in my account, but i dont want this. i want it clearing. cheers
Yeah they try to do that every so often hoping you'll pay. I told them they can frick off an cancelled the invoice.
You can do so by going in to the full transaction list, clicking on the invoice thing and clicking "Don't Cancel" (dunno why it's called like that), then you should be able to cancel the invoice from them.
