Paypal Cashback Mastercard credit card activated but no "PayPal Mastercard" on paypal site

[gezak]

I received my PayPal Cashback Mastercard credit card in the mail a 4 days ago activated it 2 days ago, but there is no "PayPal Mastercard" anywhere on the accounts summary section of my paypal page or anywhere else on the paypal site (on my desktop browser). I called customer service today and was told to wait and it will resolve on its own. Is this issue encountered by everybody using the PayPal Cashback Mastercard credit card or is it just me? Did it resolve itself on it own or did you have to do something? Seems quite ridiculous it would take this long - I would have expected it to work as soon as I received and activated the card.

[PayPal_Tricia · Accepted solution]

Hi @gezak, 

I'm sorry for the concern. Were you logged into your PayPal account when you applied for the card? If yes, the card should automatically link when the card is activated. 

I hope this information helps!

Thanks, 
PayPal_Tricia