Withdrawal transaction details

DenisseMex
Contributor
Contributor

Hi, everyday I receive payments from shopify via Paypal and I need to know, every time Paypal deposits the money on my bank account, which of the shopify's orders are included in the transaction. I have already checked the different reports but I can only see the summary of the transaction and not the orders included. I have also tried the API, with no success. Due to all the temporary retentions made by Paypal is not so easy to guess which orders belong to a given deposit by checking all the transactions.

With Stripe I can get this information via the Payout Reconciliation report (they don't provide this data via their API, only via CSV report).

I hope someone can help me to find a solution, either via API or reports. Thanks for your support.

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1 REPLY 1

Jonnybones
PayPal Employee
PayPal Employee

Hi @DenisseMex declining payment would be due to various reasons and I suggest you to message with the dedicated team by login in to your account and they will be able to help with the exact reason as why you are facing this issue and how to fix it.

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