Payment Clearing...

kbcouch
Contributor
Contributor

I have not had any issues in the past with my credit card money being available pretty quickly.  My payment I received  yesterday is still pending.  I know it says 24 hours, but I've never had any payments pending for that long.  I am a business and sometimes cannot wait 24 hours for payments to clear.  Is this something new?

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PayPal_Andy
Moderator
Moderator

kbcouch- I'm sure this has resolved itself by now, but here's the answer to your question.  Sometimes our system will flag transactions for further review.  This doesn't necessarily mean that there was anything wrong with it, but it sees something there that it would like a person to look at a little closer.  We'll look those over within 24 hours, and if we see something...off...we'll let you know not to ship.  We would much rather have the payment be temporarily unavailable to you than you send it off, we reverse it, then you don't have money or your item.

 

Hope that clears things up a bit.

 

Andy

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