Prepaid Green Dot Adding Funds Help

shovedtbh
New Community Member

My PayPal balance is negative, and I called customer service and they told me I could use a prepaid Visa, Mastercard, or Moneypak to transfer funds onto my account. I got a Visa prepaid greendot card and it says I can use the temporary card for online purchases and on the telephone which requires no pin. You CANNOT use temp card for purchases that require a pin. I tried adding this card to my account and I did a little research and it says you cannot load any gift cards or prepaid cards onto your Paypal account! So I am just in a mess right now, tried calling customer service and it says their offices are closed. I need to know how I can transfer this money to my Paypal or when customer service will be open tomorrow if they even will on Easter....Any suggestions or help would be appreciated thanks.

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1 REPLY 1

MacPfister229
New Community Member

Haha! I'm having the SAME problem. Exactly the same thing. If you have figured it out please let me know. I'm going to try called customer support too. I'm so glad to see something with the same problem. Now I don't feel as much of a complete idiot as I did earlier. Lol 😛

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