Ebay seller and I agreed to cancel transaction however paypal shows 0 balance

chastity35
New Community Member

The Ebay seller and I agreed to cancel the transaction. He canceled the order and I confirmed the cancellation when it was sent to me. Ebay shows the order as canceled. However, the cancellation does not show up on Paypal. It has a balance of 0. How do I get my money back?

 

Thank you for your help.

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