AIRBNB PAYMENTS UK LIMITED - £401.81 Cancelled – Authorisation

[piotrnowacki]

AIRBNB PAYMENTS UK LIMITED £401.81 Cancelled – Authorisation and I've not received money back after  4 days since cancelation....on my bank account is still as a pending. what i should to do?

[PayPal_Martina]

Hi there piotrnowacki,

Thank you for your post and welcome to the community! 

In general, if a payment authorisation has been cancelled by the merchant but the amount has not been charged to your bank account yet, the refund will show as pending until the payment has cleared in your bank account. Once your bank account accepts the charge, which usually happens 5-7 days after you completed your payment with PayPal, the refund will be completed. 

You can find more information about refunds here. 

I hope this helps!

Martina