Hi Marc8. Yes I was eventually reimbursed but it was the bank who sorted it by turning them into 'disputed transactions'. Basically Paypal did nothing- hours on the phone, dozens of emails, proof that when I clicked online it said I was using my euro currency etc. They really were terrible. After weeks I rang them back and they said 'Oh, we closed your dispute weeks ago- we weren't at fault' even though it was clearly a problem with Paypal's linking to my accounts. So they hadn't even bothered to email me back. When I first tried to dispute the transactions on Paypal it of course automatically makes it a problem with your merchant so all these poor companies I'd bought from in good faith were being told their transactions were being disputed -which wasn't their fault at all. So I had to cancel this method and go through customer services directly -horrible- don't recommend it!
So...after weeks of trying I went to the bank and explained it all and why I wanted it disputed. Originally they said you don't have much chance but after 3 weeks they emailed and said it was all resolved and my money was refunded -actually more than I'd calculated. I suppose the money was refunded from the bank since it was the bank that made the currency exchange profit HOWEVER it was Paypal's error and a problem with the way they link cards to accounts. I am now super careful to check the card and currency are exactly as I want -I suppose this is really only a problem for people like us who have multiple currency accounts.
I will say- I think Paypal is fantastic and a relatively painless way of paying for things BUT their customer service stinks and in an issue like mine they could have easily helped me by cooperating with the bank since it was something to do with the linking between the two. It could have been fixed immediately not after 3 months. Good luck Marc!!
