Pending Refund - Disappeared

[kingcong225]

I requested a refund from a Ebayer which he agreed to do.

It was pending till the 16th of march from the 9th of march but disappeared about 2-3 days before the 16th...

Was wondering if this is normal?

[kernowlass]

Two things may have happened.

Firstly though does it still show as a refund in your transaction history?

If it does then refunds return to their funding source eg bank account or credit card but take a few days to appear in those places.

If it shows that the refund failed then it could be the seller did not have enough money in their funding source and the refund failed.

That again if it was that option should show in your transaction history.

Click on details of the refund to see which it was. 

[jwnailz]

ive just had the very same problem, also due to clear on the 16 March, and like yours it dissapeared, i am unable to open another dispute in ebay as they think its resolved and paypal just refer me to ebay.

I just been reading the buyers protection for paypal and i cant get nowhere with it. To be honest im getting really cheesed off. does anybody know who complaints go to coz im gonna complain about there promises to protect buyers and their failure to do so

[kernowlass]

Have you emailed paypal and told them the refund failed therefore the dispute needs to be reopened.